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  • Corporate Relationship Management Strategy
    Corporate Relationship Management Strategy


    Price: 23.95 £ | Shipping*: 3.99 £
  • Customer Relationship Management : The Foundation of Contemporary Marketing Strategy
    Customer Relationship Management : The Foundation of Contemporary Marketing Strategy

    This book balances the behavioral and database aspects of customer relationship management, providing students with a comprehensive introduction to an often overlooked, but important aspect of marketing strategy. Baran and Galka deliver a book that helps students understand how an enhanced customer relationship strategy can differentiate an organization in a highly competitive marketplace.This edition has several new features: Updates that take into account the latest research and changes in organizational dynamics, business-to-business relationships, social media, database management, and technology advances that impact CRMNew material on big data and the use of mobile technologyAn overhaul of the social networking chapter, reflecting the true state of this dynamic aspect of customer relationship management todayA broader discussion of the relationship between CRM and the marketing function, as well as its implications for the organization as a wholeCutting edge examples and images to keep readers engaged and interestedA complete typology of marketing strategies to be used in the CRM strategy cycle: acquisition, retention, and win-back of customersWith chapter summaries, key terms, questions, exercises, and cases, this book will truly appeal to upper-level students of customer relationship management.Online resources, including PowerPoint slides, an instructor’s manual, and test bank, provide instructors with everything they need for a comprehensive course in customer relationship management.

    Price: 110.00 £ | Shipping*: 0.00 £
  • Relationship Rescue : Repair your relationship today
    Relationship Rescue : Repair your relationship today

    In his bestselling book, Life Strategies, Phil McGraw gave powerful, straightforward advice on shaping your life and then making dramatic changes.In Relationship Rescue McGraw applies this expertise to relationships, explaining how to repair and maintain them using his unique 7-step relationship rescue plan.He can help you to diagnose what is wrong in a relationship, take personal responsibility, escape wrong thinking, embrace relationship truths, learn the formula for success, renegotiate a relationship and learn to live with love and harmony.

    Price: 14.99 £ | Shipping*: 3.99 £
  • Relationship Status
    Relationship Status


    Price: 7.99 £ | Shipping*: 3.99 £
  • What is the difference between tactics and strategy?

    Tactics refer to the specific actions taken to achieve short-term goals, while strategy involves the overall plan or approach designed to achieve long-term objectives. Tactics are more focused on the immediate steps to be taken, while strategy involves a broader perspective and considers the bigger picture. In essence, tactics are the means to implement a strategy.

  • What is the difference between strategy and tactics?

    Strategy is the overall plan or approach to achieve a long-term goal, while tactics are the specific actions taken to implement the strategy and achieve short-term objectives. Strategy involves making high-level decisions about where to focus resources and how to position the organization in the market, while tactics involve the day-to-day actions and decisions that support the overall strategy. In essence, strategy is the big picture plan, while tactics are the smaller, detailed actions taken to execute that plan.

  • "Is conflict a part of a relationship?"

    Conflict is a natural part of any relationship, as it is impossible for two individuals to always agree on everything. However, how conflict is managed and resolved is what truly matters in a relationship. Healthy conflict can lead to growth, understanding, and stronger connections between individuals, while unresolved or poorly managed conflict can lead to resentment and distance. Therefore, it is important for individuals in a relationship to communicate openly, listen actively, and work together to find solutions when conflicts arise.

  • How important is conflict in a relationship?

    Conflict is a natural and inevitable part of any relationship, and it can actually be important for the growth and development of the relationship. When handled constructively, conflict can lead to greater understanding, compromise, and problem-solving skills. It can also help individuals in the relationship to express their needs and feelings, leading to a deeper connection and stronger bond. However, it is important for couples to learn how to manage and resolve conflicts in a healthy and respectful manner in order to prevent them from becoming destructive to the relationship.

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  • Strategy Showdown
    Strategy Showdown

    Jae Cho isn't very good at games. Whether it's board games, card games or anything else, she usually doesn't have much luck.But when she watches her brother, Dal, playing Castle Crusaders 5, she's fascinated by the strategy of destroying the opponent's forces and taking out the enemy's castle.When Dal rushes off and leaves the game running on his computer, Jae can't resist the temptation to try playing for herself.Before long she's hooked on the game and secretly playing against others on her brother's computer whenever she can.However, she soon realizes that she's accidentally entered an online esports competition in her brother's name!Will Dal be angry that Jae has been using his computer and played as him in the qualifying round? Or will he help his little sister dominate the competition at the tournament?

    Price: 6.99 £ | Shipping*: 3.99 £
  • Couples in Conflict : Clinical Techniques for Navigating Sexual and Relationship Control Struggles
    Couples in Conflict : Clinical Techniques for Navigating Sexual and Relationship Control Struggles

    In the first book of its kind, Dr. Stephen J. Betchen teaches established and training marriage and family therapists to recognize the complexity and contradictions of control struggles in couples and, uniquely, how to clinically treat these issues to create a harmonious, long relationship. Integrating conflict theory, psychodynamic systems work, and the basic principles of sex therapy, the book aims to help professionals recognize and assess control struggles in couples, detect and examine their origin, and offer techniques to help break the struggle and alleviate its associated symptoms.Chapters begin by defining control and where the origin of control comes from before exploring how these origins and other sociocultural factors impact how we choose our partners.The book’s second half examines how clinicians should assess and treat couples with both sexual and nonsexual symptoms, how to avoid being caught in the control crossfire as a therapist, and how to terminate sessions and prevent relapses. Filled with case studies and useful interventions throughout, this book aims to help clinicians working with all couples across cultures and sexual orientations find a common ground.It is indispensable for training and graduate clinicians that work with couples, especially couples with sexual disorders.

    Price: 130.00 £ | Shipping*: 0.00 £
  • The Relationship Mechanic
    The Relationship Mechanic

    Big city meets small town…and sparks fly! Perfect for fans of: 🏛?Small-town romance 🌶? Spicy romance 💓 Forced proximity – They can't put the brakes on their desires! Jessica Jae-un Miller arrives in Peach Blossom for a getaway, but when her hire car breaks down, local mechanic Lavenia 'Vini' Williams provides a tow – and a very welcome jump start to Jessica’s heart. Vini knows herself and what she wants. She loves her job, her family, her hometown – she’d love to fall in love.Jessica stirs up all the right feelings, but the city girl has no intention of staying in Peach Blossom.Why sign up for a broken heart? But the temptation is real as Vini goes out of her way to drive a carless Jessica around town.The pair can’t seem to keep their distance – or their hands to themselves. Wondering what to read after The Relationship Mechanic?Pick up another sapphic Afterglow title! The first book in the Peach Blossom series: The 7-10 Split by Karmen Lee will fill your enemies to lovers sports romance dreams! Love and Sportsball by Meka James is a workplace basketball romance to make your heart bounce… And look forward to The Secret Crush Book Club, aka Book 3 of the Peach Blossom series by Karmen Lee, out in August 2025!

    Price: 8.99 £ | Shipping*: 3.99 £
  • Customer Relationship Management
    Customer Relationship Management

    Customer Relationship Management gives a well-balanced coverage of strategy and organisation, marketing aspects, analytical CRM, operational CRM, CRM systems and their implementation.It is the only comprehensive academic text to cover the entire scope of CRM from a marketing management angle. Geared to MBA students and advanced undergraduate students, as well as those taking courses on CRM, direct marketing, relationship marketing, database management or business intelligence, the book is also appropriate for graduate students in information management attending courses on CRM and participants in specific CRM/database management.

    Price: 77.99 £ | Shipping*: 0.00 £
  • What is a conflict in a relationship?

    A conflict in a relationship is a disagreement or clash of interests between two or more individuals. It can arise from differences in opinions, values, or needs, and can manifest in various forms such as arguments, misunderstandings, or emotional tension. Conflicts can occur in any type of relationship, including romantic, familial, or professional, and can have both positive and negative effects on the relationship depending on how they are managed. Effective communication and compromise are essential in resolving conflicts and maintaining healthy relationships.

  • How can a relationship conflict be resolved?

    A relationship conflict can be resolved through open and honest communication. Both parties should actively listen to each other's perspectives and feelings, and work towards finding a compromise or solution that is mutually beneficial. It's important to approach the conflict with empathy and understanding, and to avoid blaming or criticizing the other person. Seeking the help of a neutral third party, such as a therapist or mediator, can also be beneficial in resolving the conflict.

  • How do you see the relationship conflict?

    I see relationship conflict as a natural and inevitable part of any relationship. It can arise from differences in perspectives, values, and needs, and can be a result of miscommunication or unmet expectations. However, conflict can also be an opportunity for growth and understanding within the relationship. By addressing and resolving conflicts in a healthy and constructive manner, it can lead to greater intimacy, trust, and connection between individuals. It is important to approach conflict with empathy, active listening, and a willingness to compromise in order to strengthen the relationship.

  • How much conflict and rivalry between siblings is normal?

    Conflict and rivalry between siblings is a normal part of growing up and establishing individual identities. It is common for siblings to compete for attention, resources, and parental approval. However, excessive conflict and rivalry can be detrimental to the overall family dynamic. It is important for parents to provide guidance and support to help siblings navigate their relationships and learn to resolve conflicts in a healthy manner.

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